Online orders are processed Monday through Friday, 1-3 business days after order placement, unless indicated in the product description. Orders placed between 1PM EST Friday thru midnight EST Sunday will be processed the following Monday. On occasion, an order may be placed on hold. In that event, we will contact you within 1 business day to gather the necessary information to expedite the order. If we attempt to contact you and we do not receive a response after 5 business days, we reserve the right to cancel your order.
We accept American Express, Visa, MasterCard and PayPal. Sales tax will be charged when applicable. International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the order will not be processed.
Sales tax will be charged when applicable.
We all love a deal, but there are a few little rules:
Only 1 code may be used per order.
Certain items (including all sale items, Clothing and Gift Cards) are excluded from special offers and promotions.
All orders paid through a Gift Card are not eligible for any promotions or discounts.
Codes may not be applied after an order is processed.
Every attempt will be made to process and ship your order the day it's received. We will email you when the order is shipped. We are unable to ship to APO/FPO or PO Box addresses.
US Shipping Rates
All US orders are shipped via UPS Ground or USPS and should be received within 7-10 business days after an order is processed. We also offer express shipping which will allow delivery within 2-3 business days after an order is processed.
Delivery time does not include Saturdays, Sundays or holidays. Saturday delivery is only available, at extra cost, if pre-arranged with Customer Service.
Domestic shipping costs and methods
UPS Ground or USPS $12.00 – Free for orders over $150.00 (Not valid on sale items)
Express Shipping $40
We currently do not offer international shipping.
International Customs Duties and Other Fees
Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order. Any abandoned packages are at the responsibility of the customer. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Declaring less than the true value is both a violation of American law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as "gift," even if the order is intended as a gift by its recipient. Call your local customs office for details about these charges.